FAQ
Reservations & cancellation deadlines

Cosmetics and massage treatments can be canceled up to 24 hours before the start of treatment free of charge. In case of a later cancellation, we will charge 100% of the price.
Late appearance may result in a shortened treatment time. For a punctual and relaxed start, we recommend arriving in the ONO Spa about 15 minutes before spa time.

​​​​​​​Recommendations

Do not rush ... Enjoy our premises for a lasting relaxation. We recommend that you drink enough water before your spa visit and that you start your wellness experience neither hungry nor directly after eating. In the ONO lounge with a view over Berlin we serve light meals and drinks from our season menu.

​​​​​​​Children and adolescents

The use of the entire sauna area of the ONO Spa is not allowed for children and young people under 14 years. Exercising in the fitness area is possible from the age of 14. Young people from 12 years of age train under the supervision of a parent.

​​​​​​​Valuables

For your clothes, we provide you a locker in the locker room. To secure your valuable items such as jewelry and money, we recommend that you use the safe in your room.
We accept no liability for lost or misplaced objects.

​​​​​​​Clothing

During your stay at the ONO Spa, we will provide you with a bathrobe, towels and slippers free of charge. In the fitness area, the wearing of sportswear and sports shoes is required.
In the ONO lounge, the wearing of fitness clothing is not desirable.

Mobile phones

We offer a peaceful and relaxing stay at ONO Spa. For this reason, we ask you to switch off your mobile phone.

Non-smoking-area

It is understood that the entire ONO Spa is a non-smoking area. The exception for the smoker is the outdoor terrace of the ONO Spa.

​​​​​​​Parking facilities

The parking garage, with access in the Ludwig-Beck-Straße, is available in the 3rd basement and has direct access to the hotel elevator and the ONO Spa.
Here you will find further information on arrival and departure to The Mandala Hotel. Parking fees can be paid directly at the front desk of The Mandala Hotel. Public underground parking costs EUR 25 / day.

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Special Offers

Special offers for special requirements

Mother and Daughter / Son
Father and Daughter / Son

Take time to laugh, talk and enjoy together beneficial spa treatments that give you a good body sensation. Let yourself be pampered like queens / kings and take an intense family day in an extraordinary atmosphere.

Our relaxing recommendation for you:

Individual massage (experience special moments for two)

Enjoy individual massages together with one another in the same room, as well as the subsequent relaxation time together.

  • 50 min 180 €
  • 80 min 256 €
Dazzling radiance (radiantly beautiful - the facial treatment)

Clarity, freshness and natural beauty are the results of this joint treatment with an individual care goal.

  • 50 min 90 € per person
Touching Primal Power - (Inner Strength - Balance Chakra Treatment)

Their seven energy centers are strengthened by supporting the chakra oils and stimulate the detoxification process. Feel the tension drop off you.

  • 50 min 97 € per person

  • Goals and effect
  • Deepening family bond
  • Escape from everyday life together
  • Share family moments
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For the expectant mom

Being a mother is a very special time and one of the most wonderful moments in a woman's life. This physical and hormonal change requires special care and concern for herself and her body. The following applications promote your well-being during pregnancy.

The particularly beneficial effect for you now:

Stress-free - relaxed back (partial body massage)

During pregnancy, the spine is very stressed. With our special techniques during the massage we provide for an immediate relief.

  • 25 min 48 €
Benefit - deep massage of the face (facial lymph drainage)

Relaxation and relief with lasting effects through lymphatic drainage. This gentle facial massage makes the face appear new.

  • 25 min 48 €
Aura - impressively beautiful (individual facial treatment)

The radiance of a woman during pregnancy is unique. The skin changes during this phase and needs special needs. For our individual facial treatment we use only natural products that are individually tailored.

  • 50 min 90 €
Spa manicure or pedicure

Especially your feet are extremely stressed and need special care. Pamper your hands and feet with special picking techniques and a neat look.

  • 50 min. each 70 €

  • Goals and effect
  • Feel physical relief
  • The soul is caressed
  • Full pampering and relaxation program
  • Increased well-being

We are happy to carry out the treatments from the 3rd to the 8th month, with the exception of high-risk pregnancies.

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Powerful Business Start

New energy for the day - here in the ONO Spa you will find relaxation for body & mind above all during a busy working day - ideal during the lunch break, as after work treatment or to outwit the jet lag. Regenerate your energies and draw new strength.

Our recommendations for him:

Pure Manpower (facial treatment for men)

Intensive care for the face - deep, natural, refreshing.

  • 50 min 90 €
Manual therapy for an active life flow (Shiatsu)

The self-healing powers and the life energy are activated according to Asian healing knowledge.

The Shiatsu is performed according to ancient rites with clothing.

  • 60 min 120 €
Relaxing Leisure - Head, Neck and Shoulder Massage (Relaxing Head & Neck Massage)

With an intensive treatment of the feet we reach your entire organism.

Your body's powers are reactivated.

  • 30 min 68 €
Spa manicure & pedicure

Especially your feet are extremely stressed and need special care. Pamper your hands and feet with special picking techniques and a neat look.

  • 50 min. each 70 €

  • Goals and effect
  • More relaxed and with more efficiency through the day
  • Increase the ability to concentrate
  • Balance and mental health
  • Promotion of mobility
Make appointment

Gift voucher

Contact the ONO Spa

Find back to yourself

We look forward to your reservation. Contact us via telephone, E-Mail or use our contact form.

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Your time-out at the ONO Spa

Lösen Sie sich mit unseren harmonisierenden Behandlungen vom Stress des Alltags. Beleben Sie Körper und Geist mit einer unserer vielfältigen Massagen im ONO Spa in Berlin Mitte. Hier finden Sie Ihre innere Balance wieder. Wohlbefinden hoch über dem Potsdamer Platz: dafür sorgen unsere spezialisierten Mitarbeiter, hochwertige Produkte und nicht zuletzt der grandiose Ausblick auf Berlins Zentrum. Zwischen klassischen Massagen und exklusiven Techniken wählen Sie das Passende für Ihre Auszeit. Ob klassische Hot-Stone-Massage oder die individuell auf Sie zugeschnittene Massage von Team Dr Josef, sie spenden Ihnen neue Kraft und Energie. Genießen Sie den ONO Spa auch in trauter Zweisamkeit mit einer romantischen Paarmassage oder mit Ihren Lieblingsmenschen und lassen Sie gemeinsam die Seele baumeln.